Frequently Asked Questions
Everything you need to know before hitting the slopes.
What is the estimated delivery time for my order?
Standard shipping typically takes 7-12 business days. We also offer express shipping options at checkout for those who need their gear before their next trip.
How do I determine the right size for my ski jacket or pants?
We provide a detailed size guide on every product page. We recommend measuring over your base layers to ensure a comfortable fit and full range of motion.
What is your return policy for winter sports gear?
We offer a 30-day return policy. Items must be unworn, with original tags attached, and in their original packaging to qualify for a full refund.
Are Snowverb products waterproof and windproof?
Yes, our technical apparel is engineered with high-performance membranes and DWR coatings to provide superior protection against snow, wind, and moisture.
Do you offer international shipping?
Absolutely. Snowverb ships to most countries worldwide. Shipping costs and delivery times vary based on your location and will be calculated at checkout.
How should I care for my technical ski wear?
To maintain the waterproof integrity, we recommend machine washing on a gentle cycle with a technical detergent and air drying. Avoid fabric softeners and bleach.